I initiated a withdraw of 1600$ on 03/10/17 , it was finally approved 03/27/2017. I know its a slow process which is extremely too slow, Bitcoin is also suppose to be a quicker method , but of course it isn't with planet 7. Now when chatting this morning 03/31/2017 I was told they needed all my documents again , even though I've been told by multiple representatives there , that all my documents were received and approved. Why would they approve the withdraw if they didn't have everything. This is very very very upsetting. There is a few other casinos that I use online and none of them take longer than 72hrs for a bitcoin withdraw. I wouldn't be so pissed if I got regular updates and consistent information from them. I genuinely believe they drag there feet on purpose as to hopefully avoiding having to pay winning customers!!!! And to add to this I use ignition casino pretty frequently and have done 3 withdraws in the past week and have received all the money for each of hose already , ignition paid all those within 48hrs of request.
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