I got a textmessage from Mobilebet that I have 50e freebet ready in my account(no deposit requirements). When I opened my account I could not saw my freebet and I took immediately contact with livechat support. She asked for me to send out screenshot about my textmessage and I did it. After that she forward this issue and I had to wait over an hour in a chat for nothing. They said that they need to solve where this text message have came but it can clearly see from screenshot that it is come from Mobilebet like few other offers also.
This issue lowered my confidence towards Mobilebet because they often have issues like this that promised bonuses will be not credited automatically. I am still waiting that 50e freebet or same amount bonus money for me, hope you can fix this soon!
Br,
Anssi.
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