Absolute nightmare with this casino!
I signed up and deposited £60.00 won total of £91.50 (Not a massive amount haha) I then requested to have my account self excluded as I have a gambling problem and was worried I was going to loose all winnings.
I was then told by Desert nights casino that my winnings of £31.50 had been taken away and would not be withdrawn, I would only receive my deposit of £60.00
Not sure how this is fair in the slightest, hopefully they will answer now I have submitted my complaint.
I hope to receive my balance of £91.50 but I am being told to wait 24 hours for an answer, I have been waiting for 7 days now, I have also sent them identification documents!
Not a happy customer.
Looking forward to your response.
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