I submitted documents for withdrawal on 4/3/17. They were received, submitted & waiting for processing on the 4/7/17. On the 4/10/17 they were forwarded to their finance department. Then they email me with my bank account # & ask me if my routing # is also correct, in a unsecured email mind you, for I requested a bank wire transfer. Then 4/11/17 they say that my documents are approved & I am welcome to request a withdrawal. 4/18/17 they say my cashout for $1,800usd is processing. then this morning 4/27/17 i get an email stating that my reversal for $1,800usd has been complete, I never asked for a reversal. another email stating my cashout for $150usd is processing, which I again, never requested. 5mins later I get another email stating the $150usd has been complete to my amex card, which i never requested to be done. So now they are charging me $50usd for the transaction I never requested. They said I could request another withdrawal for the remainder which they are going to charge me yet another $50usd to complete & I bet you they are only going to give me another $150 back on my amex card. Its completly ridiculous, for I only wanted a bank wire transfer. I have a feeling they are going to nickle & dime & charge me $50 for each transaction & only give me $150 each time untill my $1,800 is gone which means they are going to take over half my winnings in withdrawal fee. No one will give me an answer or respond to my replies via email. I have all the emails regarding this claim.
AS
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