Dear all,
sadly i have to open this case.
Today i my account at Dasistcasino was closed, support said - from the casino management,
My pending withdrawal of 1200EU is now blocked i guess.
Live support told me today (1st may 17) my account was closed on the dicision of the management because they found multiple betting strategies and suspicious play. I did not do anything of that. I'm not even aware how you do this. I just played slots an live casino, like i do in over 80 other online casinos.
Only thing i am ware of, i did use my freespins from deposit, but defently after i requested my withdrawal. Like a chance to raise some EU which have then be waggerd. I managed to get 2-3eu with the first freespins, which i waggered quickly with 50c and 1eu bets. I got up to 100-200eu. With this money i played with again slots and live casino. After many hours of playing it was lost.
Last thing i did yesterday (Day befor closure), was to set up a deposit and wagering limit to my account - to not try to request a cancel of the withdrawal. I loaded my documents up right after i requested my first withdrawal. They were approved pretty fast.
(I did request a cancel of my withdrawal few times befor to go on playing)
Total history of deposits and withdrawal and cancels of withdrawal:
Deposit 50EU
Withdrawalrequest ~850EU
Cancel withdrawal
Withdrawalrequest ~750EU
Cancel withdrawal
Withdawalrequest ~1400EU
Cancel request
Withdrawal 1200EU
--- Account closure ---
Please help me with this. I'm registered in over 80 online casinos, i even wanted to promote "Dasistcasino" in the future.
The design is nice. Live chat always available. The slots work smoothly. I really like this casino. I hope we can find a solution here so i can write a positiv feedback about this casino and come back playing at their site.
I also did write an email about this case to support@dasistcasino.com, like the live support told me.
Best regards
D. Müller
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