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Cleos Vip Room - Not getting paid my winnings

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I cashed out $2000.00 on March 21, 2017. I had to submit my paperwork to them several times. I was finally emailed stating my cash out will be processed on April 27th. It was not. I was then emailed that it will be process May 11th. It was not. It is now May 31st and they are telling me that the processor is having technical issues and it "might" be next week. I'm guessing this is all a scam. I'm not getting paid. Anyone else out there know where I should file a legal complaint?

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