I am a vip player on club player casino, I requested 3 withdrawals from this site , all of them were approved but I have not received my winnings.
The first withdrawal was approved on 03th March 2017 . I recived an email on the 3th saying my withdrawal was approved for 1065 $, my funds would take 10 or 15 businness day (time limit is 15 businness day) but three months later i am still waiting
The second withdrawal was approved on 05th April for 761 $, two months ago, and the last one was approved on 2th May for 1661$.
I have tried to contact them at support@clubplayercasino.com but they ignore my emails, then I contacted their chat support a lot of times and they told me "Sorry for the delay, we have elevated this to a manager and you will hear back shortly", they always say the same thing but after several months i am still waiting.
When I want to deposit money it takes just a few seconds, when I want to withdraw takes 3 months or more, is it fair?
Please contac me back and quit the run around.
Bye
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