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Planet 7 Casino - No Payment For Over a Month

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I requested a withdrawal back on April 24th. All my documents have been verified and my withdrawal request was approved. The payment method is bitcoin for just over 1300. I have submitted all required documents, got approved, everything I've been asked to do and talked to customer service at least 5 times to no avail. Can someone please assist? There is no reason one pay out should take over a month on any website.

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