Back in November 2016 I made a withdrawal request, It took months of excuses and finally a complaint on here to resolve the issue. Now here we are again. On March 24, 2017 I requested a withdrawal of $324, now we are at June 7,2017 and still not so much as a word as to the delay. Today I contact them and get the run around again, this time I am being told the delay is due to the fact that I need to resubmit all my documents because it has been 6 months. However they last received my documents 12/9/2017, today is 6/7/17, not quite 6 months, not to mention, my request for withdrawal was made 3/24/17, almost 3 months ago, being only just 3 months since documents received...so what excuse will I be given now, why has my withdrawal check not be sent. I see no legit excuse this time.
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