Hello i have a huge problem with OrientXpress casino,i tried from March 27 till now to close my account as i realized i have a big gambling issue and i can't help myself from gambling,i asked for my account to be closed in 4 different occasions as you can see!they always tell me why don't i set limits and stuff but i always told them that i have a very big gambling issue and i just want to stop playing all together!i sent an e-mail to their support ,i talked to someone on their live chat at least 3 times,i attached a photos where you can see that i tell them about my huge gambling problem and they ask me why don't i stay to win?Is that really ethical to ask a compulsive gambler to stay and chase losses?I attached all the photos with a few of the different occasions where i asked my account to be closed!i asked specifically since 27MAY for my account to be closed,and before that i tried in march to have my account closed!i would like my deposits to be refunded i think that is the normal thing to do..i know it's my problem that i have a gambling issue but i think that Casinos should be more responsive and supportive towards players like me that can't help themselves and loose money that they can't afford to loose and when they ask for their accounts to be closed they should just do that and not tempt them with bonuses and tell them to chase losses!
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