In april of this year I withdrew $1800.00 via swift. This was after being told the method of echeck which I had previously used for withdrawal was no longer an option. They told me to use the swift method as it is fast. One of the staff there (his email address is akhona@viprelationshipteam.com) told me to email him my bank swift code as all other information was in the system as far as bank account & transit # etc. He said he will input it into the system for me. He must have done this as my deposit was processed. I recently withdrew $800.00 (Wednesday June 7th. I checked the banking info and it indicated the swift method with my info completed. On Friday June 9th an email was sent from the payment department indicating the information was not valid. I email akhona this morning (june 12th) explaining what has happened. I also went in to try and input all information again but to my dismay there is no option for swift when trying to update. All required fields have been completed but there is no field for the bank # . I provided that to akhona in my email this morning. This evening I came home to find no response from him and the $800 put back in my casino account. I simply want my money deposited. Once that is done I will not be playing on this site again.
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