Im stuck waiting on $2,364 from Planet 7 Casino. My withdrawal was approved in that amount on 5/17. It's now been almost a month (28 days), and I've yet to see anything. The time estimate they gave me initially was 7 - 10 business days, and we're obviously way past that at this point.
I send emails every day and rarely hear back. When I try and use the Chat feature, I get sent to someone different every time. I've also kept careful documentation of both email and chat transcripts.
I was told my withdraw had been escalated to the Finance team. Last week, I was informed by a VIP agent that I would see the money in my Bitcoin accout by Friday, June 9. It's now been another week and I'm still waiting.
Please help make Planet 7 pay what's due.
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