I am a Diamond member with Vegas Paradise and been playing with them for about a year or so and have never withdrawn money.
But now that I have won $3000 I have been waiting 2 weeks for them to transfer my funds. I asked them on the 3rd of December to transfer funds back to my MasterCard but they emailed me saying MasterCard wont allow them to transfer money to me and asked for a Visa which I don't have and not able to get, during this time I won more money and changed my withdrawal method to bank transfer on the 10th of December to which then they emailed me again saying it wouldn't work and for my Visa details. I never had an issue with any other casinos in the UK transferring fund to me in Australia.
I have been emailing back and forth with them during this time but I am not getting proper answers and them saying they will get back to me but they don't. now its as if they are ignoring my emails and requests of a phone calls.
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