I am attempting to withdraw $650 from Dreams Casino. I have sent verifications multiple times via email; no one has notified me that they need anything else; they just deny, deny, deny. Their fax number on the verification form is not in service. I have called customer services many, many times over many days at different times of the day; have left five messages with no response. EVERY time I call, no one is available; you have to leave a message. I have had lengthy chats with Live Chat twice, and have followed every request they gave me. I don't expect money overnight, however I DO expect that if they need something else, or if there is a problem, that they will communicate that with me. I expect to be able to speak to someone at SOME point if I am continually calling customer service. Maybe I'm just an idiot, but they are quick enough about taking my money and don't have problems with that. However at this point I am starting to wonder if they are nothing but scam.
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