I have won previously with Planet 7, having to fight for the withdrawal through this website. The matter was resolved, finally receiving my check after several months. I won again, receiving an email following my withdrawal request stating that my "express withdrawal" was approved for payment, this was June 1st. The email shared if you have already submitted documents for verification you were not required to do this again. Since that time I have heard nothing. I have emailed them several times, have been promised a follow up only to hear nothing. The online chat is a joke when trying to get answers, leaving me extremely frustrated! So once again I am back here asking for assistance getting this resolved. My withdrawal request was for slightly over $1000.00 but they also are trying to take money off of that for a bonus received to the tune of over $300, which is not correct! So frustrating!!! Please help get this resolved.
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