I have really enjoyed my first initial casino playing experience here at Planet 7. Have been ready to withdraw $1600 which is only a partial amount of what I have deposited. The verification process has been beyond frustrating for me! So easy to pile up the deposits , why so difficult to make a withdraw? I have had multiple document verification emails since May. I then moved and the process had to start all over. Am currently still receiving emails that my ID is not "full" ? Please send us full size copy of ID. In the guidelines it says to SCAN front and back of id . I did that on a decent printer and it came out very clear. It was still refused. In chat I found out I should try taking a cell phone picture. It is still not being accepted. 12 days for my first withdraw still pending. (denied 3 weeks ago due to verification process not being complete where it was put back in my account and I had to start withdraw process for it over) Can someone at Planet 7 help me understand what is wrong with the picture of my ID and get this moving forward?
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