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Palace of Chance Casino - Waiting months for my winnings

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I have been waiting over 6 months for my winnings which is over $600.00. I call and get the same response that they will excalate my complaint but nothing ever happens. I sent all my prove many months ago and nothing they had sent me. I am a senior who plays online since I am disabled. I think it is terrible they would pay what I really need. Please can you help me with this problem. Thank you God Bless

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