I had a $900 dollar wire transfer withdraw approved on 7-4-17 and I still have not received my winnings.
I have been told several times, someone will contact me, my complaint has been escalated to the finance department, the casino is behind sending out payouts, I should receive my winnings soon, I know longer have a vip host.
Their website states, when a winning is approved, the payouts will take 10 business days. It has been 33 days and still no winnings.
We, the customers is what keeps the Casinsos running. This is horrible customer service.
I would like my winnings and who else can I contact about this?
Thank you
Tina Meads
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