I recently joined noxwin but was not immediately aware that they were part of the Everymatrix group which I have self excluded from. As soon as I noticed I contacted them and asked how I could be allowed to join when they should have already had my details on their self exclusion database. My query has not been answered and I have not received my deposits back. I fail to see how I was not picked up on registering when I was using exactly the same details and email address. I am forever receiving marketing emails from this group which I believe they should not send once self exclusion is in place. I wish to have my deposits returned and confirmation that procedures are put in place to stop self excluded players registering on one of their many many sites.
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