About a month or two ago I noticed a issue with bets being made with a .005 coin denomination on endorphins slots were not paying the full amount of the winning bet that paid an odd number amount . For instance if won on a spin in the amount of 0.03, the amount paid would only be 0.02. If the bet amount won was 0.07 then I would be paid 0.06. This issue was on all the Endorphins slots I played meaning the issue was the coin denomination of 0.005. When I noticed i email both fortune Jack and endorphins of the issue however fortune Jack was the only one to get back to me as I never recieved a response from endorphin company. I provided screenshots of the slot showing the winning amount and screenshots of my transaction history showing the actually amount being paid. They claimed they would look into it and get back to me. About two weeks later fortune Jack responded with a refund of 0.001 btc. Also during those 2 weeks of waiting they disabled the 0.005 coin denomination bets. Ad well as other casinos. Which made it clear endorphins was aware of the issue. Now FortuneJack claimed that they would only refund me for the slot I had a screenshot of and that's it. They said I would have to gather and count the hundreds of spins I made with the 0.005 coin bets. However that isn't my responsibility. You provide the software why would I be liable for gathering all the transactions. I provided the proof now fortune Jack can make it right and provide proper refund for what is owed. I expect a refund for the money I'm owed.
As you look at the screenshots you will see in my transaction page the bets marked with a blue line are WINS and the red lines are losses. The winning bets are paying only 0.00002500 instead of 0.00003000 like it should. That means I'm getting shorted 0.00000500 with every winning bet that paid an odd numbered amount. I made 1000's of spins for the 2 or 3 months the casino was offering the coin value of 0.005 as circled on the other screenshot showing I'm being paid 0.03 When in fact it isn't paying 0.03
↧