I am trying to withdraw just £400 from my account - sharp****@tiscali.co.uk - I have supplied verification and recently updated a utility bill copy as they claimed it was out o date - they keep claiming they do no receive documents when I have read receipt proof that they have - I have asked for an email address of a director to complain -= they have refused to give it to me - if I could get a private email address it might help but they are so very unhelpful - I have now waited 15 days for my winnings and have run out of patience - they have had - passport - bank cards - bank statement and a utility bill. They acknowledged all items except the utility bill which I have resubmitted and updated no less than seven times - but still no withdrawal to my account - their main issue is lack of constructive communication from any one individual - I have never experienced anything as bad as this
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