I requested a withdrawal of $1,000.00 out of an in excess of a $2,000.00 winnings on 11/27/15. I left the other $1,000.00 in my casino account and played it out. They STILL TOLD ME I WOULD ONLY GET $746.00, even after I played the other $1,000.00 out. I provided all the documentation they requested 2 days later. They told me it would take 7-10 days after my request and another 7-10 after approval for withdrawal funds to be issued. After multiple emails I was finally advised my withdrawal was approved on 12/14/15. I received an email providing instructions on cashing a check on 12/28/15 and was told I would be provided tracking information. I haven't heard a word since. Is this how all the online casinos work their withdrawals? This is definitely unsatisfactory. I am becoming very disappointed in Silver Oak Casino and will definitely have bearings on my future play at Silver Oak Casino. When can I expect payment of my withdrawal?
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