Hi. I've been a member of mBit casino for over a year. My account is fully verified and I have made several deposits and cashouts. On 24/9 I deposited 0.1 BTC and received no bonuses. I ran my balance up to 0.2 BTC and made a withdrawal request.
To my great astonishment I received this message next day:
Your account was closed by security last month, you are not allowed to play at our casino with this account or any other account, as we allowed you to withdraw your deposit last time it seems the account was not reclosed as it should have been. You can now withdraw your deposit, once this is done your account will be closed, please do not attempt to open any new accounts in the future.
This is totally unfair confiscation of 0.1 BTC winnings. Mbit casino has send me 6 six promotional emails on September alone and I have logged in my account several times during this month. I have never received an email or chat message that my account would be permanently closed. I have asked to mBit casino to point out the exact time and date when they have informed me about this permanent account closure but mBit isn't responding to my enquiries anymore.
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