hi! I am a betcart customer and I made a withdrawal request last July but until now I haven't been paid yet. I made a withdrawal of 8000aud but until now they haven't paid me. They keep on telling me that they are having difficulties with the said withdrawal. I did submit a copy of my passport and bank statement to verify my identity about 5-10 times now but still no payment has been made to me. I tried calling their +442038000845 number but it is always in voicemail. I do not know what to do anymore, I want to continue playing but if I couldn't get my money then it is useless. I did offer them to transfer it to my neteller account but they wouldn't answer me.
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