On the 7th September 2017 I won $1000 at Planet 7 casino I requested my payout. I was asked to submit my documents for approval which I did then waited almost two week's then my payout was declined apparently due to no documentation received. I then sent the documents again a week later my payout was declined again this time because my utility bill did not match the address on the system which was once again a delay tactic because it was infact correct. My documents were eventually approved then on the 29th September 2017 my payout was approved since then been going back and forth requesting my payment from support they keep apologising for the delay but cannot confirm payout date. It is now 19 days later after payout approval but still no payment. I really need help here found out yesterday my daughter needs a heart operation urgently and I need to put together money urgently and really need this payment. Please please help me get this money don't know where else to turn too.
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