I have been playing dreams casino and a few of their other sites including planet7, ruby, silveroak and a few more for months now. I have mostly lost money but enjoy playing the games. When i have won they have been delaying approving withdraws and paying to avoid having to pay at all. It is getting to be unbearable. I have had 1 payment from silveroak declined for a bogus reason for $2500 and now another from planet7 again for a reason that makes no sense and was not in the terms of the bonus. Now i have this withdraw for $2500 10/04/2017 02:22 PM Bitcoin Withdrawal Requested -$2,500.00submitted on the 4th and it has been over the 7-10 business days they state to approve. I am sure i will have to wait another 3 weeks once approved to actually get pAID LIKE THE LAST FEW WITHDRAWS i HAVE SUBMITTED. The person TAWNI that responds is nice but why does it take a complaint here to get any action. Their customer service on the chat is a waste of time and they never have any information. They just say it should be done soon. I have another withdraw 10/11/2017 05:49 PM Bitcoin Withdrawal Requested -$1,000.00 pending as well which i will probably have to file a complaint on as well as issues with a withdraw from ruby casino for $2500 and one on planet for $1500. This aside from the 2 $2500 withdraws they declined and they seem to owe me alot of money. Like a fool I have continued to deposit and play while waiting . I will stop playing until I am paid what I am owed. hopefully this company will do the right thing. If not i would advise you stay far away from their network.
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