I have won 30k, well it was initially 45k, but since I did not hear back or see my payout requests begin to process I played it down to 30k. I did not use a bonus and the verification process was approved fairly quickly. It is now day 22 with no change to my requests. I was told by the finance team that they are experiencing payment delays due to their high volume of withdrawal requests. I do not mind receiving my winnings in installments, but to not even see one completed in that amount of time is absolutely ridiculous. They take your money freely without issues, but if you do happen to win, they give you the run around and will not give you a timeframe for when a payment will be processed. If they begin to pay me via direct deposit I will be happy to withdrawal my complaint. Thank you
↧