Around September 21 I made a deposit of 1.5 BTC at mBit Casino. I played so I had 2.265 BTC in my balance and made a withdrawal.
A couple of days later I got an email from mBit Casino saying that I had breached some of their terms. I was told that because I breached the terms "all winnings were confiscated and we were forced to close your member account on our platform".
Even though it was not my intention I understand that one might consider my game play to breach the terms. Because of this I will agree to have all of my bets voided, winnings confiscated and I can also accept the closure of my account.
However, there is one very important thing that I do not agree with.
Since all of my bets was voided and winnings confiscated I expected mBit Casino to also refund my latest deposit of 1.5 BTC.
But when I try to contact them about this they ignore me completely. They have told me that "No further responses will be provided on the matter". It is very irresponsible of mBit Casino to act like this. I am sure that we can find a solution that will be satisfactory for both me and the casino, but it is impossible since they refuse further contact with me.
mBit Casino only has the right to void my bets and confiscate my winnings. This means that my balance will be reset to my latest deposit of 1.5 BTC. By giving me a refund it will be like I never deposited in the first place and that is something that is fair for both me and mBit Casino. To confiscate my entire balance and refuse further contact is unacceptable and that is a conclusion I will not tolerate.
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