I made two withdrawals for a total of $4750.
The first was approved on 9/27/2017 for $2375.
The second was approved on 10/4/2017 for $2375
After waiting a couple weeks I contacted support and asked when they would be sent to the processor for payment. They told me that it should not be too much longer and they are working on it.
I have tried several more times to get a date for them to send the payments, but still just a generic comment that they are working on it.
On October 27, I spoke with them and they told me that the first of the two approvals would be sent either Wednesday or Friday of the following week. I called on the following Friday and they said they would get it out as soon as possible.
I really need to get those two approved payments sent out. If there is a hold up, all I ask is the reason and what I can do to get the checks sent off.
I still have another small withdrawal waiting to be approved, but I don't want to play anymore until I know that the withdrawals will be getting taken care of in a timely fashion.
Thank you,
Peter
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