Hello Ask Gamblers
My name is Julia, I usually play slots online on various sites. I found a site called Barbados Casino and it seems to be a serious and trustable site so I played their welcome bonus and I managed to win my biggest win ever of 55000 SKR roughly about 6000€. The verification process took about 3 weeks, after I sent my documents Barbados Casino sent me a mail congratulating me on my recent winnings. As any normal person I was eager to get the money into my bank account.
After 3 weeks of looking into my documents they sent me a mail saying that I could get a cashback offer on my winnings if I continued playing. The day after that they sent me another mail saying that they had declined my withdrawal of 55000. After all this hassle i feel utterly misstreated and dissapointed. PLEASE askgamblers help me solve this mess! I've tried to resonate with their livechat but they are not giving me any answers. I read the terms & conditions and im certaint I did not break any rules what so ever. How can this casino opperate under the MGA License and scam me like this I will also make a complaint to MGA aswell.
Best regards
Julia
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