Hi I opened an account with winner million and done cash deposits of which they gave two bonuses that have both been completed as attached file shows! I won over £250 from cash winnings but have and then they locked my account and asked for verification on the 25th oct offering another bonus of which I did not wish to receive in writing since then I have tried to withdrawal the movies from account but Been told that they will not proscsess this due to apparently it's from bonus winnings even though it was a cash deposit and from the bonus being completed
On first time I tried to withdrawal the system would not allow me to unless it was £250 of which I managed to win up to And then made a request to withdrawal the £250 as you can see in another snapshot it has been pending since the times shown
I have sent many emails to the casino regarding this but no replies they have completely ignored my emails and messages and proof of completed bonus I would not of been allowed to withdrawal if I had a bonus in play. The only last response over a week ago was that it was winnings from a bonus they gave me after reopening my account after the 24th as you can see no bonus and I also rejected the bonus as I was awaiting my money to be released
This has been ongoing now for nearly three weeks they have all my identification and I have verified my account with them as they asked I just wish for my deposits to be either refunded or my winnings to be processed ASAP
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