I was using a no deposit bonus code on captian jack casino. It was $100 cashout limit and i met all of the playthrough requirements. I live in the united states and am not a homeowner. First i sent my id and a earnings statement with proof of my address and was informed i needed to fill out a form and sign it and that the earning statement wasnt going to work and i needed utility bill or insurance bill. I am not the homeowner and nothing is in my name. I also dont have a vehicle so no insurance. I informed Captain Jack of this and was told to have the homeowner sign a letter stating i do reside there, take a picture of him with his id, a utility bill and my own id. I did all that and have not gotten a response besides the automated email confirming they received my email. I really have been going back and forth with them for quite awhile and have done everything they asked and really expect at least an update. Thank you for reading this.
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