I won the jackpot in August 2017. I emailed all my documents as requested. I received a email on the 25th August 2017 stating they couldn’t accept one of my documents as it was to old. I then sent another email with the correct documents. My account was still showing pending in September. I sent several emails but know one responded. I also called the support number and was told it had been approved in October 2017. I have continued to call them and just get told i will get my money soon, and to be patient, I’ve been waiting nearly 4 months !!! This is unacceptable I don’t get anywhere as no one will speak to me. I have requested several times to speak to someone in authority but just get told they are unable to do that at this time but, to try calling again after another week. Please advise as I am at the end of my the thether. x
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