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Cool Cat Casino - $1250 and $2500 withdrawal requests delayed

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I had a $1000 bitcoin approval from sept. 29 that was paid on oct. 19th. { by the way, thank you for that]. a cool cat live chat person told me that i would be paid soon for that. evidently you are still waiting confirmation on that payment. I also have a $1250 bitcoin approval from Oct. 13th and a $2500 bitcoin approval from Oct. 31. another live chat person told me that I have been paid for those. I checked my bitcoin wallet and nothing showed up. a few hours later still another live chat person told me that was a mistake and i would be paid soon. I'm confused. can you check out my account and tell me where I stand and what to expect as far as payment for my approvals. thank you

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