after filling out all paperwork and thinking everuthing was fine i find out only by me contacting them that they needed more information.I then submit it all once again and hear no update on confirmation as i asked that they please do.After spending 2 weeks on chat trying to find out when my winnings will be paid and when documents will add and approve my information i got the same automated answer it will be soon please bear with us. everytime i turned around my winnings were placed back on my account and were taken from my withdraw.this being said i had to continuasly withdraw them again and the dates showing when i won are far from the truth due to them placing them in my account and me having to withdraw again.ive been told that everything was escalated yet ive not had one winning pulled or wired yet.please help to get these wires coming in weekly as im owed 10.000$ and this has dragged on long enough and has set everything behind.i dont mind depositing hundreds daily but when i win i would like to collect and be valued as a good customer who supports the casino.I look forwaed to this being resolved quickly.thank you
Tanya
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