I have a total of $6,100 in winnings. I was first told my documents were not complete when I had been on chat numerous times giving my reference numbers as verification of emailing them in. Then, the documents team was never in to actually chat with someone to get this squared away. Now that the documents are squared away, no one is available in the withdrawal team to get my winnings approved.
Please help in getting my winnings. They take your money with a problem but delay sending out the winnings. I wonder if this a normal procedure for them?
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