I have sent in my documents 3 times with the correct information that is needed. everytime i live chat they tell me nothing has been received. Planet7 then tells me to hold on and they tell me its been received however it takes the document department 7-10 days to review the documents. it has been more then 10 days since i sent in the documents. everything was sent on november 19th. i understand that it takes sometime to get my check but it seems like i am getting the run around here. i deposit all the time in planet7 and the first time i want to cash out it seems like a big issue. I just want some clarity of what is going on
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