I asked for $1500 withdrawal (payout) to my bank account on 10-December-2017
Bovada said "Your withdrawal will be reviewed in approximately 48 hours."
Later that day, Bovada said: " Wire Transfer information you submitted for withdrawals has been disabled" because "We require your local branch address." I explained to Bovada that I use my bank via e-mail, but they refused to process the withdrawal.
Again, I asked for $1500 withdrawal (payout) to another bank account on 13-December-2017.
Bovada said "Your withdrawal will be reviewed in approximately 48 hours."
On 17-December-2017, Bovada said: "Your withdrawal has been processed for the approved amount of US$ 1500.00."
On January 4, 2018, Bovada said: "The above mentioned withdrawal was returned as beneficiary bank says beneficiary details are incorrect." "We’ve credited the funds back to your Bovada account, minus the $50 wire return fee."
On January 5, 2018 I asked Bovada in a chat session what was wrong, and they refused to provide any details.
I called Bovada on the telephone, and they said i should ask at my bank what the "incorrect details" were.
I asked at my bank and they said they have no record of any incoming wire transfer, and no record of any returned wire transfer.
I called Bovada on the telephone, and they refused to provide any information about their bank, so I could not follow up or ask about the wire transfer origination. Bovada also refused to provide their names or what country they were located in.
Bovada may not be a scam, but they make it impossible to get a withdrawal. Since they refuse to provide any explanation about why my withdrawal request was canceled, beyond claiming it was refused due to "incorrect details" I think this is an illegitimate or scam website.
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