Requested a withdrawal from MobileBet on 27th December 2017. Still waiting for the money. All security documents were sent in and confirmed before requesting withdrawal.
I was then told that the withdrawal has to be made manually by them and therefore I had to send in all the documents again!
Nearly 3 weeks on they’ve just told me they’ve processed my withdrawal but won’t give me a date when it will arrive in my account.
I will update. The amount is for just over £2,000.
Nick
Latest correspondence;
Dear Nick < surname removed >,
I can confirm that your withdraw has been processed now and it is on the way to your bank account.
I wish you all the best and have a great day!
Should you have any further questions, please do let us know.
Best regards,
Dominik
Customer Support
Dear Nick < surname removed >,
Thanks for your message.
Please note that as we are handling a transaction on your behalf that there is a slightly longer processing time, due to the need to ensure that all processes are done securely and correctly, therefore we cannot promise a time frame on how long this may take but you may rest assured it will be processed as soon as we can :) .
Should you have any further questions, please do let us know.
Best regards,
Clint
Customer Support
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