Hi , may you able to assist please . I have won $20,000 at cool cat casino my ID and account of full including preferred payment method and details . All has been approved and confirmed .
(All winnings generated of the one deposit and bonus )
I have made x 8 withdrawal requests on the 5-1-18 of $2500 x1 request been approved
For $2,412 the remaining $88 was denied I am assuming this was the non cashable bonus money witch is fine .
I am wanting to have a clear understating on the process with the remaining x7 withdrawals of $2500 I do understand there are limitations . I just can not get a clear response from there chat service . Beacuse this was a large withdrawal I just want to keep the ball rolling as well as possible
Thank you .
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