I used bonus code ASKGWINF on sign up, screenshot attached as the url only refers to the $5 bonus https://www.askgamblers.com/bonus/no-deposit/wintika-casino-eur5-bonus/ .
The bonus is for $5 bonus + 50 free spins on fruits and stars.
The bonus code worked... initially.
I played through the $5 to 0 first.
I then opened Fruits and Stars slot and it let ne play through the free spins. I won funds on the free spins and continued to play until i decided to exit the game.
I opened another game (had the bonus banner on it) and balance was 0. I then went back into fruits and stars and bonus was 0.
I seeked assistance through online chat. Transcript will be forwarded as received in email not an attached secured document (I have screenshots throughout the convo also if needed). In short they state there is no such bonus that gives free spins only the $5 bonus, they state I have nevet even played the game Fruits and Stars. I did send them the link to the bonus but they advise that they are not responsible for this information (even though the casino automatically obliged with the spins).
Please assist.
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