Dear Askgamblers,
On 23-1-2018 i made a deposit of 30 euro with my mastercard and i ask for a withdraw true neteller, this because they dont have a withdraw method with mastercard. I send all my documents and they where approved on 25-1-2018. So far, so good because it was taking a few days i get in contact with there livechat again, this was on 28-1-2018. Where they told me that they cant proceed my payout. That because the deposit methode have too be the same as the withdraw methode thats what they told me. So they ask me too do a deposit first with neteller before they can proceed my withdraw of 100 euro and i reject this because this is not how it works. I have too deposit first again with my netteler before they wanna pay out, because they dont have a method for withdraw with mastercard. Now i get a email today on 29-1-2018 that i send them incorrect payment details but this is not true i send them everything they needed the only problem is they refuse too pay out on my neteller account now. If i dont do this they refuse me too pay out on my netteler account. So askgamblers i ask you for your help in this issue. Thank you.
↧