I sent all of the requested/required documentation for withdrawal. My withdrawal was approved on 01/08/2016. I was told to wait 7-10 business days and I would receive a check via FedEx. I contacted them on 1/25 to check the status of my withdrawal since I have not received a check. They apologized, told me that after the 8th nothing more had been done and I needed to contact the payout department. Well, I did that and have still not received a response, either via live chat OR email. It's funny; they sure don't have any issues taking my money. However, when it's time to pay out, they just don't respond?... Total amount $900
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