Hello,
Opened account at Aladdins gold on October last year, deposited twice 100$ and received bonus twice.
On 2nd deposit I won 1540$, after I wagered,made a withdraw request.
Support called me on phone, I sent a lot of documents, IDs, bills, everything they asked for.
They asked for new bill, I sent them and now my account is locked.
Last email:
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I hope you are well.
Thank you for your email. Unfortunately the decision of the casino is final. There are many security checks carried out within the casino and I am afraid you did not pass the security checks. Your deposit has been refunded and you should receive this in your Neteller account.
Kind Regards,
Emma
Cashier
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Also, they refunded me 100$, but I deposited twice 100. So 200 total.
I wanna receive full amount of 1540$.
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