I played Platinum Play last month and after 2 weeks verification was done. On aug 31 won at Royal Vegas and sent all info once again to same fortune play who helps me by phone. After 3 days would call to be told 1 card was missing. They redeposit in my account but unable to withdraw due to bonuses which were not there on original withdrawl. Support on phone doesn't see why the delay as it is obvious i have sent info many times.Spend alot of money as i expect my winnings even for 400$. I'm told i will be emailed but unless i login or call i see withdrawl is still with verification. Have asked for 4 withdrawl on same winnings which is ridiculous. Thanks for just beeing there so we can let it be known that if the verification was done on first deposits instead of after hundreds deposited less people will deal with disputes!
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