I was Playing guns & roses slot on nextcasino.com
when i gott in to freepsins mode and won 1600 coins.
At 0.50 bet per line its 800 SEK i won.
These credits were never credited on my account.
The game just kept on going as nothing has happened.
I have contacted their support and they are not really helpful
I tell them to check the logs and give me my money back but their response is:
*we sent this to the right department and are waiting for them to have a look at it.*
This sould ba a priority case since no casinos wants their site to steal money from cosumers.
Live support is less than helpful.
The reason Im posting here is that yesterday the same thing happened in gonzos quest on nexcasino.com and that has not been resolved either.
They keep telling me to clear my cookies and cache even tho the problem is clearly somewhere between them and netent.
thanks.
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