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Europa Casino - Was not awarded $70 I won on Jungle Trouble game

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awarded approx 35 free spins in a row betting 45c a spin. Won approx $70 AUD game froze once all spins completed i refreshed browser only to find all winnings were gone. Got in contact with staff member named Braylen and they were no help at all. told me there were no history of my free spins or winnings in the games logs. and they took very long time to answer my questions not to mention they made me feel like i was lying about the matter. I did not take a screenshot before i refreshed my browser which i realise now was a big mistake. please help casinos like europa should not be allowed to get away with issues like this

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