I have win money in the past wuth silver oak and always receive the payment like clockwork three weeks later. I am a platinum level centurion VIP which means I deposit A LOT! Recently I was reassigned to a,new host. My silver oak experience has completely changed. I was given a free chip by Keven Anderson on March 1st. I won and requested cash out of 2500.00 twice. I was informed I need to update my documents by Sebastian Black. I sent ALL OF THE REQUIRED DOCUMENTS. This isn't my first rodeo. I've been with them for 7 years. My first email to them was March 2. I have had to resend my documents a total of 12 more times and get told they have them only to get told that they do not have them the nest day. I now have three withdrawls requests of 2500 each. My documents to date are still not on file.
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