Hello Askgamblers.
Recently i won 950€ on RichCasino.
They have played me 500€ and then submitted withdraw for the other 450€. Since then, i cannot log to casino anymore and received a message "account locked". I've only one account, they have checked all my docs, passed through verification process, payed me 500€ and now the others 450€ i don´t know when and if i will received that!
i've accchived the wager of bonus. even i played more 1000€ and winning nothing! Then made a new deposit, achived the wager again, won 950€ and now my accout was locked on my second withdraw!
i've played only slot games. No rules violated. No betting strategies, nothing!
Hope you can help me to solve this questions and get payed wiht other 450€ that i won.
I've sent an email for support and accounting email from richcasino on saturday 19.03.2016 and no response until today.
I believe that what rich casino is doing is fraud! and i want this solved!
Best Regards
Emanuel
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