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Vegas Casino Online - No Payout

On 3/17 I made several deposits and won $2500 with no bonuses used. I requested a withdrawal and submitted the documents requested but I learned latter the email address given to me was wrong and after several days I received an email requesting I send them my documents so I could be paid. I did several times to the wrong email again then I noticed the email on the chat was different so I questioned it and was told to send the documents there and they waited to receive them and they did. I was told to contact finance to get a time frame for the payout and I did to find out that they claimed to have sent me and email on Saturday that I never received including my spam. and that person copied the email into chat and it stated that their main processor was down and gave me several more options to receive my funds which I did not qualify so they said they would use a back-up processor to send my money through ACH. I withdrew 1500$ and played and resubmit a request for 1400$ and to this point I have not heard anything no can I communicate with finance because it is always offline. This is frustrating to consistently go through this even though these casinos have good reviews.

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